Privacy Policy
Updated: 2026-07-11
Introduction
Desk-Ops, a DBA of Think Tank Consulting LLC ("Desk-Ops", "we", "our", or "us"), respects your privacy and is committed to protecting your personal data. This policy explains what we collect through desk-ops.com, how we use it, and the choices you have.
Information We Collect
- Invite-request data: the name, work email, company, approximate seat count, current setup, and any context you provide when you request a private-beta invite.
- Scheduling data: the name, email, and details you provide when you book a readiness survey.
- Technical data: IP address, browser type, device, time zone, and operating system.
- Usage data: how you interact with our website, including pages viewed and referring source.
We do not collect a phone number and we run no SMS or text-message program.
How We Use Your Information
- To assess whether your firm is a fit for the beta and to reach out to you.
- To schedule and conduct a readiness survey.
- To operate, secure, and improve our website.
- To measure the performance of our advertising, in aggregate.
- To comply with legal obligations.
Cookies and Tracking
We use cookies and similar technologies for essential site function, analytics, and advertising measurement, subject to your consent where required. See our Cookie Policy for details and controls.
Advertising and Analytics
We use the Meta (Facebook) pixel to measure the performance of our advertising and to understand which visits lead to an invite request or a booking. Where required, these technologies fire only after you consent through our cookie banner.
Third-Party Services
We share the minimum data needed with service providers who process it on our behalf:
- GoHighLevel — customer relationship management and appointment scheduling.
- Meta Platforms — advertising measurement and conversion tracking.
- Hosting and content-delivery providers — to serve this website.
How We Share Data
We do not sell, rent, or lease your personal data. We share it only with the service providers listed above, when required by law, or in connection with a business transfer that preserves these protections.
Data Security
We maintain appropriate security measures, including encrypted transmission and access controls, to protect your data. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.
Your Choices and Rights
- You may ask us to access, correct, or delete the personal data we hold about you.
- You may change your cookie preferences at any time through the banner or your browser settings.
- Depending on your location, you may have additional rights under applicable privacy law.
To exercise any of these, email privacy@desk-ops.com.
Data Retention
We keep invite-request and scheduling data for as long as needed to evaluate fit, deliver services, and meet legal obligations, then delete or anonymize it.
Children's Privacy
Our website and services are intended for businesses and are not directed to children under 16. We do not knowingly collect data from children.
Changes to This Policy
We may update this policy from time to time. The "Updated" date above reflects the latest revision.
Contact
- Email: privacy@desk-ops.com
- Entity: Desk-Ops is a DBA of Think Tank Consulting LLC.
- Business address: 2680 Birch Street, Denver, CO 80207